This is the webinar training page on how to use the Attend Anywhere platform for Group Therapy or Group Education.
The webinar training covers system training only.
The training consists of 3 videos for Clinician training and 4 videos for Administrator Training.
A short test needs to be completed and submitted in order to pass this course. The test can be found at the bottom of this webpage. You will need to return to this page after each video.
The Groups Attend Anywhere Webinar Course covers the following:
01 Introduction PLAY VIDEO
- What equipment and browser is needed
- Account set up
- How to login
- Screen navigation which includes:
- Help resource
- My Profile
- My Roles
- Change my Password
- Change my Email address
- Sign out
- Waiting Area Hours
- Test My Equipment
- Waiting Area Link and how to share by text, email or copy and adding a message
- How to access the English & Welsh Caller Information Leaflet & how to add text to the 'More information' section.
- Support contact for staff
02 Call Functions PLAY VIDEO
- Call Functions which includes:
- How to launch a Group call
- How to admit/deny participants to the Group call
- How to put a participant on mute
- How to turn a participants camera off
- How to mute/unmute myself
- How to turn my camera off/on
- How to remove a participant from the call
- How to pin a participant on the screen
- Raise hand
- Share screen
- Chat to everyone & private chat
- Hide/Show self-view
- Spotlight speaker/ Turn off spotlight
- Change background
- Breakout Rooms
- Call Settings, Sound, Microphone & Camera
- Leave the call (just me) & End the call (for everyone)
03 Patient View PLAY VIDEO
- Sharing the Waiting Area link with the patient
- How the link and message is seen the patient side by text, email & Caller Information Leaflet
- Patient - Video call setup & Caller details screen
- Patient Welcome note including additional messages
- Patient audio that is played while waiting & how to turn off/on
- Patient Function buttons:
- Mute/Unmute
- Camera off/on
- Raise hand
- Chat function
- Hide/Show self-view
- Spotlight speaker /Turn off spotlight
- Blur/unblur background
- Call Settings, Sound, Microphone & Camera
- End call
04 Admin (An additional Video for Administrator Training) PLAY VIDEO
- How to Configure or Change the Settings in the Waiting Area which include:
- Suspend /Restore Access
- Manage Users
- Manage Reporting Tags
- General Information
- Group Consultation Settings...
- Support Contact for staff...
- Information for Callers...
- Logo...
- Video Call Access hours...
- Waiting Area Links...
- Share Link Message...
- Before Calls (Caller Details)...
- Before Calls (Please Read! Text)...
- After Calls...
- Delete Waiting Area...
Groups Webinar test link (please complete the following test when ready)
Please ensure your emails addresses are carefully entered and remember to click 'Submit' when finished. You will be notified by email the next working day (Mon – Fri) of your result.